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Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
Why Are RUNEXA Shipping Prices Higher?
At RUNEXA, we are committed to providing our customers with exclusive, high-quality fashion pieces that are truly unique. Every item is carefully designed by our specialized team, ensuring that it stands out in terms of style, comfort, and durability.
We understand that some customers may notice higher shipping prices compared to other brands, and we want to explain why this is the case in detail.
1. Premium Materials and Safety Standards
All RUNEXA products are made from carefully selected fabrics that are safe for your body, durable, and comfortable. We never compromise on material quality, and every item is tested to meet strict safety and fabric standards. Premium materials naturally cost more, which affects both product and shipping costs.
2. Ethical and Responsible Sourcing
We only work with highly reliable suppliers in multiple countries who comply with our strict standards. This includes:
- A strict no-child labor policy
- Ethical working conditions for all staff
- Fair wages and sustainable practices
Working with ethical suppliers ensures quality and responsibility but can increase production and shipping costs compared to mass-produced alternatives.
3. Unique Designs and Limited Production
Our designs are original and distinctive, not mass-produced. Each piece requires detailed craftsmanship and multiple quality checks. Limited production means that each item is more valuable, but also that shipping logistics are more complex, which can increase the cost.
4. International Shipping and Reliable Carriers
Since our products are sourced from multiple countries, shipping involves international logistics, including packaging, customs, and secure delivery. We use only trusted carriers to guarantee that your order arrives safely and on time. While this may increase shipping fees, it reflects the care and reliability we invest in every order.
5. Taxes and Import Duties
Depending on your country, orders may be subject to local taxes, customs, and import duties. These fees are set by the government and are beyond our control, but they are part of the total cost of delivering your order safely and legally.
6. General Factors Affecting Shipping Costs
There are several general reasons why shipping can be more expensive than expected:
- Fuel prices and transportation costs
- Packaging for safe delivery
- Insurance for high-value items
- Delays and handling fees in international transit
Our Commitment to You
While shipping costs may be higher, they reflect our dedication to delivering:
- High-quality, safe, and comfortable products
- Ethically sourced and responsibly produced fashion
- Reliable delivery to your doorstep
Choosing RUNEXA means investing in fashion that is unique, ethically made, and carefully delivered—ensuring every product is worth its price.